Return Policy

Thank you for shopping with us! If you are not completely satisfied with your purchase, we’re here to help.

You have [5] days from the date of delivery to return an item.

To be eligible for a return:

The item must be unused and in the same condition that you received it.

It must be in the original packaging.

Proof of purchase (invoice or order confirmation) is required.

Customized or made-to-order product.

1. Contact our customer service at [email/phone] to initiate the return.

2. We will provide return instructions and a return shipping address.

3. Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within [3-5] business days.

The refund will be issued to your original method of payment.

Shipping charges are non-refundable.

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, contact us at [support@deergold.in/+91-9547087892].

We recommend using a trackable shipping service or purchasing shipping insurance

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