Cancellation Policy

We understand that sometimes plans change. Our cancellation policy is designed to be as simple and transparent as possible.

Order Cancellation by Customer

Timeframe: You can cancel your order within 24 hours of placing it, or before it is shipped, whichever comes first.

How to Cancel: Please contact us via email at [support@deergold.in] or call us at [+919547087892] with your order details.

Refunds: If your order is cancelled within the allowed timeframe, a full refund will be issued to your original payment method within 3-5 business days.

Order Cancellation by Us

We reserve the right to cancel an order in case of:

Product unavailability

Payment issues or errors

Suspicion of fraudulent activity

If we cancel your order, you will be notified promptly and a full refund will be processed.

Non-Cancellable Items

Certain products may not be eligible for cancellation, including:

Customized or personalized items

Perishable goods

Items marked as "Final Sale" or "Non-Cancellable"

Please review product details before purchasing.